Red Line Team | RedLineTeam.com

1. Introduction

Welcome to RedLineTeam.com (the “Website”), operated by Red Line Team (“we,” “us,” or “our”), a real estate team serving Clarksville, Tennessee, and surrounding communities.

At Red Line Team, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you.

By accessing or using our Website, you acknowledge the practices described in this Privacy Policy.

2. Personal Information We Collect

We may collect information that you voluntarily provide when contacting us, requesting real estate services, searching for properties, or interacting with our Website.

This information may include:

Contact Information: First name, last name, email address, telephone number, and mailing address.
Real Estate Information: Property preferences, desired locations, price ranges, home-buying or selling timelines, and information about properties you own or are interested in.
Communication Data: Information submitted through contact forms, emails, telephone calls, text messages, or other communications.
Technical Data: Internet Protocol (IP) address, browser type, operating system, device information, pages visited, referring websites, and dates and times of visits.
Marketing Preferences: Information about your preferences for receiving real estate updates, property alerts, and other communications.

We do not intentionally request sensitive personal information, such as Social Security numbers, banking credentials, or medical records, through our general website contact forms.

3. How We Use Your Information

We may use personal information collected through our Website for the following purposes:

Responding to questions, inquiries, and requests for information.
Assisting with buying, selling, or investing in real estate.
Providing property information, listing updates, and requested real estate services.
Scheduling property showings, consultations, and appointments.
Communicating with prospective and existing clients.
Improving Website functionality, accessibility, and visitor experience.
Maintaining records of inquiries and client communications.
Protecting our Website against unauthorized access, misuse, and security threats.
Complying with applicable legal and regulatory obligations.
Delivering marketing communications when permitted by applicable law.

We use personal information only for legitimate business purposes and as otherwise permitted by applicable law.

4. Property Searches and MLS/IDX Services

Our Website may provide access to real estate listings, property search tools, and Multiple Listing Service (MLS) information through third-party providers.

When you interact with these features, the third-party provider may collect information about your searches, saved properties, account registration, and other activity.

Such information may be processed under the provider's own privacy policy.

Real estate listing information, including prices, availability, descriptions, and property details, may change without notice.

We encourage visitors to review the privacy policies of any third-party real estate search services they use.

5. Communications and Marketing

When you submit an inquiry, request information, or contact Red Line Team, we may use your contact information to respond and provide information relevant to your request.

Depending on your communication preferences and applicable law, we may also send information regarding:

New property listings and market updates.
Real estate buying and selling opportunities.
Open houses and property showings.
Real estate resources, announcements, and services.

Email Communications

You may unsubscribe from promotional email communications by following the unsubscribe instructions included in those messages or by contacting us directly.

Telephone and Text Communications

If you provide your telephone number, we may contact you regarding your inquiry or requested services, subject to applicable law.

Where required, we will obtain appropriate consent before sending promotional text messages or using automated calling or messaging technologies.

Consent to receive marketing communications is not a condition of purchasing real estate services.

6. Sharing Your Personal Information

We do not disclose personal information to unrelated third parties for their independent marketing purposes without appropriate authorization.

We may share information with third parties when reasonably necessary to operate our Website, respond to requests, provide real estate services, or comply with legal requirements.

These parties may include:

Website hosting and technology providers.
Real estate listing and MLS/IDX service providers.
Customer relationship management and communication platforms.
Real estate brokerages and professionals involved in requested services.
Professional service providers assisting with business operations.
Government agencies, regulators, or legal authorities when disclosure is required by law.

Third-party providers may maintain their own privacy policies governing their collection and use of personal information.

We encourage visitors to review those policies when accessing external services.

7. Website Hosting and Third-Party Services

Our Website is developed and hosted using Wix, which may process certain technical information necessary to deliver website functionality, maintain security, and operate online forms.

We may also integrate third-party services for property searches, mapping, communications, analytics, and other website features.

These integrations may process information according to their respective privacy policies.

You can review Wix's privacy policy at:

https://www.wix.com/about/privacy

8. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to support essential functionality, improve user experience, and understand website performance.

A cookie is a small data file stored on your device when you visit a website.

Depending on the services enabled, cookies may include:

Essential Cookies: Necessary for basic Website functionality, security, and navigation.

Functional Cookies: Help remember visitor preferences and improve Website features.

Analytics Cookies: Help us understand how visitors interact with our Website, including traffic patterns and page usage.

Marketing Cookies: May be used by enabled advertising or marketing services to measure campaign effectiveness and provide relevant advertising.

You may manage or restrict cookies through your browser settings or any cookie preference controls provided on the Website.

Disabling certain cookies may affect Website functionality.

Where required by applicable law, we will provide appropriate notice and consent choices for nonessential tracking technologies.

9. Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no method of internet transmission or electronic storage is completely secure.

While we work to safeguard the information entrusted to us, we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business records, resolve disputes, and comply with applicable legal obligations.

Retention periods may vary depending on the nature of the information, the services requested, and applicable legal requirements.

When information is no longer required, we may delete, anonymize, or securely dispose of it as appropriate.

11. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the ability to:

Request access to personal information we maintain about you.
Request correction of inaccurate information.
Request deletion of certain personal information.
Withdraw consent for certain communications or processing activities.
Opt out of promotional marketing communications.
Exercise other privacy rights available under applicable law.

These rights may be subject to legal exceptions and verification requirements.

To submit a privacy-related request, please contact us using the information provided below.

We may request reasonable information to verify your identity before processing certain requests.

12. Third-Party Websites and External Links

Our Website may contain links to external websites, property listing platforms, social media pages, and other third-party resources.

We are not responsible for the privacy practices, security, or content of websites that we do not operate.

Visitors should review the privacy policies of external websites before submitting personal information.

13. Children's Privacy

Our Website is intended for individuals seeking information about real estate services and is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13.

If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information as required by applicable law.

14. SMS Communications and Privacy

Red Line Team, operating in affiliation with Fast Train LLC DBA Keller Williams Realty Clarksville, may communicate with clients and prospective clients by SMS text message when they have provided the appropriate consent.

We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes related to real estate services.

Message frequency may vary. Message and data rates may apply.

Opting Out: You may cancel SMS communications at any time by replying STOP. You will receive a confirmation that you have been unsubscribed, after which you will no longer receive SMS messages from this messaging program unless you opt in again.

Assistance: Reply HELP for assistance or contact us at nendres@realtracs.com.

Carrier Disclaimer: Mobile carriers are not responsible for delayed or undelivered messages.

Mobile Information Privacy: We do not sell phone numbers or share mobile opt-in information or SMS consent with third parties or affiliates for marketing or promotional purposes. Information may be processed by service providers acting on our behalf to deliver the communications you have requested.

For questions regarding our privacy practices, please contact us using the information provided on our website.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, Website functionality, legal requirements, or information practices.

When changes are made, the revised Privacy Policy will be published on this page with an updated effective date.

We encourage visitors to review this page periodically.

16. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact:

Red Line Team

Nathan Endres

Clarksville, Tennessee

Phone: (931) 237-2145

Email: nathanendres@kw.com

Website: https://www.redlineteam.com

Brokerage: Keller Williams Realty — Clarksville